They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. 1105 N Glebe Road, Arlington, VA 22201. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. This was not what was discussed. Child safety. This time I decided to take to ******** dealer. We purchased a car from MERLEX 2 Weeks ago! Great deal, I thought. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. Specialties: High End Used Car Sales. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. The owner Ray should NOT BE TRUSTED. "Mike" told me that they no longer wanted to do business with me. 235 Reviews. Merlex Auto Group. Beware! There was a problem with your loan.". He said, he cant. Search consumer complaints, reviews and information about merlex-auto-group. We were going to drive 2 hours together to see them. Sales hours: 10:00am to 8:00pm. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Server location. Consumers want to see how a business took care of business. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. He was very knowledgeable, thorough, kind, and most importantly very honest. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. BBB Business Profiles may not be reproduced for sales or promotional purposes. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". View all hours. I get to the dealership and the truck was not in the lot. 1105 N Glebe Rd Uncover why Merlex Auto Group is the best company for you. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. You never know. JULIAN TOOK VERY GOOD CARE OF ME. The final on road price was 10K higher. Experience the car via video chat and ask the dealer any questions you may have. Hiding negative complaints is only a Band-Aid. WOW that's great service, I expected a ride not to be taken for a ride. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Consumers love to do business with someone that can admit mistakes and state how they made improvements. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. pay could be better. Ripoff Report has an exclusive license to this report. My owners would have either fired him or fired me for not firing him the way he acted on the phone. July 21,2020 check engine light came on. Who's crazy enough to start this website? This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Easy, done. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Sadly, the first salesperson advised me that the vehicle was sold the next day. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I dealt with the GM, Walter. The police officer asked "how? 2. Specialties: High End Used Car Sales. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Check reviews anywhere about this place! https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Advertisers above have met our Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. Please teach me how to make the bank stop frightening me. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. I informed her, ok but was waiting to hear back from the sales person. He then texts me "if i am having any problems, contact the salesman! Easy Apply. Merlex Auto Group. I had told them that I was interested in one car and my daughter was interested in another. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Merlex Auto Group. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. This business is unclaimed. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Please teach how to cancel this Certificate of Title. Visit Merlex Auto Group. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Got in contact with Julian shortly after the price dropped. Great deal done. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. We've either got it - or we can get it. Those sold cars are still being advertised. So now Im paying for car thats just parked! Was told I signed sold as is and that I didnt purchase warranty. Trash. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. strict standards for business conduct. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. No problem I was told. Confirmed my appointment a bit before noon. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. ", He was the salesman. (703) 214-3598. Ford F150 was advertised at $24,277. Wasted a trip out to Arlington. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Advertisers above have met our Was sold a car with a bad engine! THIS IS FRAUD! Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Its HIS car, not mine. They gave me a different one that needed new Brakes and tires. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. They assured me that they would rectify any issues and disappear when time to do so! Merlex needs to apply this principle!!!! I asked to provide me with absent pages in my Purchase Documents set. I highly suggest, next time you spend over $10, you get yourself a keeper. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. We analyze millions of used cars daily. From this document I defined the total selling price for the car. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. Texted them to tell them and was told to take it to their shop which was fixed! Communicates outside of dealer hours!! Corporate Advocacy Program: How to repair your business reputation. File your review. Etta cost are not listed in ads or on their website. Sales: (703) 685-9312. Dominate search results. BBB Business Profiles generally cover a three-year reporting period. 2 months ago. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Always go with your gut feeling! It was approved. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. I decided to go back and read some of the reviews more closely. Dear customer, plenty of opportunity to grow depending on what you would like to do. CARFAX does not have the complete history of every vehicle. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Completely Shady, especially Ray the owner. She indicated she would get with him to check the status. There is a second line of financing exists. I continued to call, he would not respond yet he was completely available prior to selling the car. I ha ve never met Walii before this day! Bought the car was clean everything was ready. Some of the employees are rude and not helpful. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Terrible experience with them. Also I defined that in 2017, the car was involved in an accident. He told me yes! It looks like they advertise low prices to get you to come there and then show you their more expensive cars. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. 185 were here. https://www.merlexautogroup.com Safety status. Horrible customer service. Dont click on those slick Ads! Please DO NOT patronize this business. And the best part of all, documents in their CrowdSourced Library are FREE. If I could give this business zero starts, I would. 1492 customer reviews of Merlex Auto Group. DO NOT PURCHASE A CAR FROM HERE! Will definitely be back in the future. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Well guide you through the process. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. Sales (571) 200-0879. Was clean and in great condition. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I have no idea who it is. Walter gave me the discount I needed to secure the purchase. Safe. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Completely Dishonest and Fraudulent!!! Come Jan2022 job reopened so I started to use car frequently. WARNING! Website. You are absolutely right that we should have done a better job of following up with you properly. For important participation details and mileage limitations, please ask your dealer. How those businesses take care of those complaints is what separates good businesses from the rest. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How those businesses take care of those complaints is what separates good businesses from the rest. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. We're all concerned about COVID-19. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 3.7. Search job openings at Unique Auto Import. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. This rating includes all reviews, with more weight given to recent reviews. I spoke with substitute manager for that day Ray Kandahari. Get a Kelley Blue Book instant cash offer. Bait and switch tactics, not one car pictured I was interested in was available. All rights reserved. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! 8 years ago. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, I agreed. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. I would love to see how they are booking their vehicles to the bank. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Otherwise they will come to my home and make to me bad. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Finally, one place to get all the court documents we need. He knew nothing about the car so i should have known he knew nothing about anything else either. Merlex Auto Group | 7 followers on LinkedIn. flexible hours. He said no way. Off course Nothing! 1105 N GLEBE RD, ARLINGTON, VA 22201. I drove far to get the vehicle I wanted. I have brought this up to my team and we will be working on improving our sales experience. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Consumers eligible for the Litigation Class are those . How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Car dealership. strict standards for business conduct. They told us the car was on the lot, but upon arrival, the car was no longer at their location. I am a return customer and they as last time they treated my husband and I with s. Save. Estimated amount consumers saved since 1997: $15,590,010,907. I have bought over 20 cars in the last 18 years. He then asked us to drop off the car at his personal mechanic for him to diagnose. I got congratulations on the purchase from SETAYESH INC. Hiding negative complaints is only a Band-Aid. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Sales. Called/ texted Merlex to inform them and see what they can do. Beat local competitors. Appfolio Charged $538 to charge card and I never heard of them!!! 4. Dealt with Jason and Walter. I visited Arlington Police Department. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. NEVER!!! Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Fast service. Find more than 112,707 complaints| Ripoff Report File your review. Or at least Bill of Sale. I was very scared that they will frighten my daughter and neighbors. Can be upwards of $3000.00 On top of vehicle cost. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . "Walii"!!!! Got a particular new car in mind? This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. We inform our customers with the most accurate information we have at the time. They definitely give you the star treatment here! Directions. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. I was scared that they will break my doors, windows and home stuff. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional.